Your privacy matters to us at krikay. This page explains exactly what personal information we collect, why we collect it, how we store it, and what control you have over your own data. We believe in full transparency, so there are no hidden practices or surprises here. When you use krikay, you trust us with your information, and we take that responsibility seriously.
Last updated: January 2025. This privacy policy applies to all krikay users and visitors.
When you register on krikay, we collect certain personal information that is necessary to create and manage your account. This includes your full name, phone number, email address, and date of birth. We need this information to verify your identity, process payments, and ensure that you meet the minimum age requirement for using krikay.
Beyond registration data, krikay also collects information about how you use the platform. This includes your betting history, deposit and withdrawal records, games you play, and how often you log in. We also collect technical data such as your device type, operating system, browser version, and IP address. This helps us improve the krikay experience and troubleshoot any technical issues you might encounter.
Krikay uses your personal data for several important purposes. First and foremost, we use it to operate your account and provide you with the services you signed up for. This means processing your bets, handling deposits and withdrawals, and delivering bonuses and promotions to your krikay account.
We also use your data to improve the krikay platform. By analyzing how players interact with different features, games, and betting markets, we can make better decisions about what to offer and how to improve the user experience. Your usage patterns help us identify bugs, optimize performance, and develop new features that Bangladeshi players actually want.
Krikay may also use your contact information to send you important updates about your account, changes to our terms or privacy policy, and promotional offers. You can opt out of marketing communications at any time through your account settings, but please note that transactional messages related to your account activity cannot be disabled as they are essential for your security.
Krikay stores your personal data on secure servers with industry-standard encryption. We retain your information for as long as your account is active and for a reasonable period after account closure to comply with legal and regulatory requirements. Financial transaction records are kept for a minimum period as required by applicable laws.
If you decide to close your krikay account, we will delete or anonymize your personal data within a reasonable timeframe, unless we are legally required to retain certain records. Data that is needed for legal compliance, dispute resolution, or fraud prevention may be kept longer than other types of information.
Krikay does not sell your personal information to third parties. Period. We do not trade your data for profit, and we do not share your information with advertisers or marketing companies without your explicit consent.
However, there are limited situations where krikay may share your data with trusted partners. These include payment processors like bKash, Nagad, and Rocket who need certain information to process your transactions. We also work with identity verification providers to confirm your age and identity during the registration process. These partners are contractually obligated to protect your data and use it only for the specific purpose we share it for.
Krikay may also disclose your information if required by law, court order, or government regulation. If we receive a valid legal request for your data, we will comply while making every effort to protect your privacy to the extent permitted by law.
Krikay uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device that help us remember your preferences, keep you logged in, and understand how you navigate the krikay website and app.
We use essential cookies that are necessary for the platform to function properly. These cannot be disabled without affecting your ability to use krikay. We also use analytics cookies to understand traffic patterns and user behavior, which helps us improve the platform. You can manage your cookie preferences through your browser settings, though disabling certain cookies may limit some features on krikay.
As a krikay user, you have several rights regarding your personal data. You have the right to access the information we hold about you, request corrections to inaccurate data, and ask for deletion of your personal information in certain circumstances. You also have the right to object to certain types of data processing and to request a copy of your data in a portable format.
To exercise any of these rights, contact the krikay support team. We will respond to your request within a reasonable timeframe and take appropriate action to address your concerns.
Krikay implements robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We use SSL encryption for all data transmitted between your device and our servers. Payment information is processed through secure, PCI-compliant channels, and sensitive data is encrypted both in transit and at rest.
Our security team regularly monitors the krikay platform for vulnerabilities and potential threats. We conduct periodic security audits and update our systems to address emerging risks. While no system can guarantee absolute security, krikay is committed to using the best available technology and practices to keep your data safe.
Krikay is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18. If we discover that a minor has created an account on krikay, we will immediately close the account and delete all associated personal data. If you believe that a minor is using krikay, please contact our support team so we can take appropriate action.
Krikay may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you through the platform or via email. The date at the top of this page indicates when the policy was last updated. We encourage you to review this privacy policy periodically to stay informed about how krikay protects your information.
If you have any questions, concerns, or requests related to this privacy policy or how krikay handles your personal data, please reach out to us. Our team is available 24/7 and takes every privacy inquiry seriously.
Email: [email protected]
Built-in protections that guard your data every step of the way
Every connection to krikay is protected with SSL encryption. Your personal details, login credentials, and payment data travel through secure channels at all times.
Krikay stores sensitive data using advanced encryption standards. Even in the unlikely event of a breach, your information remains unreadable and protected.
Krikay never sells your personal information to third parties. Your data is used solely to operate your account and improve the platform experience.
You have full control over your krikay account data. Access, correct, or delete your information anytime by contacting our support team directly.
All transactions on krikay go through PCI-compliant payment channels. bKash, Nagad, and Rocket payments are processed with bank-level security protocols.
The krikay security team runs regular audits and vulnerability scans to identify and fix potential risks before they become problems for our players.
Join thousands of Bangladeshi players who trust krikay with their data. Register today and experience a secure, transparent betting platform.